Getting Your Monthly Owner Payment
A step-by-step guide to setting up secure electronic deposits via Checkbook.io
What Is Checkbook.io and Why Am I Receiving This Email?
As part of our commitment to getting your payments to you quickly, securely, and reliably, we use a service called Checkbook.io to deposit your monthly earnings directly into the bank account of your choosing.
Think of it like setting up direct deposit with an employer — you do it once, and then every month your payment arrives automatically.
✓ No account creation needed • ✓ No app to download • ✓ No fees for you
The Setup Process at a Glance
1 Receive | 2 Click | 3 Choose | 4 Verify | 5 Connect | ✓ All |
⚠ Action Required: You must complete this one-time setup to receive your payment. If you do not take action on the Checkbook.io email, your deposit will show as "Unpaid" and we cannot process your funds.
1. Look for the Email
Check your inbox for an email from support@checkbook.io. The email will display the Casago logo and our company name, so you know it is legitimate.
Screenshot: The email will show "Casago sent you a payment" with a green "Click here to deposit this check" button.
Tip: If you don't see the email, check your Spam or Junk folder. Search for "checkbook.io" to find it quickly.
2. Click the "Deposit" Button
Open the email and click the large "Deposit" button. This takes you to a secure page where you choose to accept your payment via direct deposit.
Screenshot: You will see "How would you like to accept your payment?" — select Direct Deposit and tap the green "Deposit" button.
3. Choose Individual or Business
Select whether you are setting up the account as an Individual or a Business.
Screenshot: You will see "Are you an Individual or a Business user?" — tap the option that matches your property ownership.
Individual | Business |
4. Verify Your Phone Number
For security, Checkbook.io sends a verification code to your mobile phone. This is called multi-factor authentication (MFA) — the same security your bank uses.
Screenshot: Enter your phone number and choose "Text Message" or "Phone Call" to receive your verification code, then tap "Verify."
Important: Make sure we have your current mobile number on file. Contact us if you have recently changed your number.
5. Connect Your Bank Account
This is the final step! You have two options for connecting your bank:
Screenshot: You will see "Add a bank account" with two options — Instant verification and Manual verification.
Option A: Instant Verification Recommended
Uses Plaid — the same secure technology behind Venmo and Cash App.
Search for and select your bank
Log in with your online banking credentials
Select your checking or savings account
Your credentials are never shared with us or Checkbook.io.
Option B: Manual Verification
If your bank is not listed in Plaid:
Enter your routing number (9 digits)
Enter your account number
A small micro-deposit (a few cents) arrives in 1-2 business days
Confirm the micro-deposit amount to verify your account
✓You Are All Set!
Your bank account is connected!
All future monthly payments will deposit automatically — no additional steps from you.
Screenshot: You will see a confirmation showing "Bank account added" and "Your payment is in process. You should see your funds within 3-4 business days."
Important Timing Details
Statements Processed | 10th of each month |
First Deposit Arrives | 3 — 5 business days after setup |
Ongoing Deposits | On or around the 10th — 15th of each month |
If Not Completed | Payment shows as "Unpaid" — we cannot deposit your funds |
Own Multiple Properties?
If you want payments deposited into different bank accounts for different properties:
Key Rule: Each email address can only be linked to one bank account. Need different banks? Use a separate email per property.
Good news: This does NOT affect your Owner Portal login. You can still use your main email to toggle between properties.
Need help? Contact our Owner Success team!
Frequently Asked Questions
Is Checkbook.io safe and secure?
Yes. Bank-level encryption, tokenized data, trusted by thousands of businesses. Your credentials are never stored in plain text.
Do I need a Checkbook.io account?
No. No signup, no app, no fees. Everything works through the email link.
I did not receive the email?
Check Spam/Junk, search "checkbook.io." Still missing? Contact our Owner Success team to resend.
Need to change my bank account later?
Contact our Owner Success team and we will update your banking info.
What if I do not complete the setup?
Your payment stays "Unpaid" until you finish. Please act as soon as you receive the email.
I got an error during setup?
Contact our team right away. Common issues: outdated phone number or a bank requiring manual verification.
Need Help? We Are Here for You.
Our team is ready to assist with any questions about your payment setup.
Email: owner@casagod2c.com
Phone: Call your local Casago Desert to Coast office
We appreciate your partnership and are excited to bring you faster, more reliable payments!
